Product
Are your products made from raw materials?
Yes, all our products are made from 100% original materials and are meticulously crafted by our artisans.
Are your products genuine replicas?
Yes! Our products are the only truly factory-plus-sales supplier in the entire replica market.
And we guarantee that every item undergoes rigorous inspection before shipment.
Is your product the same as the original?
Yes, we promise it will be 100% identical to the original.
For example, the size, materials, details, etc., will all be the same as the original.
Do the watches you sell have the same functions as original?
Completely identical, including features such as timer, waterproofing, and night vision, all identical to the original.
Does Acoilcn Offer Warranty or Lifetime warranty?
Yes, we offer warranty and lifetime warranty service.
Watches: 90-day free warranty service.
Bags: Lifetime warranty service (applicable only, *Accessory damage). We do not offer lifetime warranty for leather or other reasons.
Orders & Shipping
How do I place an order?
Please contact us via WhatsApp or Email to place your order.
Who is responsible for customs fees/taxes?
We do not charge fees or taxes.
We will cover any import duties and taxes. Additionally, we will cover the shipping fees.
*The total amount we communicate is the final amount; we will not charge any additional fees.
What payment methods do you accept?
We accept multiple payment methods, such as credit cards, PayPal, Amazon Pay, and Google Pay.
What currency do you accept?
We support all currencies.
Do you ship internationally?
Yes, we ship worldwide. However, we can not ship to the following addresses/countries below:
PO Box, APO/FPO.
When will my order be shipped?
We ship your order within Two to three business days upon confirmation of payment.
How can I check the status of my order?
Once all purchased items have been shipped, you will receive a notification that includes tracking details to monitor your order throughout the shipping process.
Do you provide shipping insurance?
All orders are fully insured against loss, theft, and damage during transit to ensure your order is safe and fully protected. We cover shipping insurance fees at no extra cost to the customer.
What is the delivery timeline?
View our page Shipping & Deliveries
What is your return policy?
View our page Returns & Refunds
Can I update my order?
Please contact us immediately via live chat, by WhatsApp or by Email at support@acoilcn.com. Unfortunately, once your order has been processed, we are unable to make any changes.
Can I cancel my order?
We can accept cancellation requests before your order is shipped out.
If a cancellation request is made after the shipping of your order, please contact WhatsApp or by Email at support@acoilcn.com.
What shipping couriers do you use for international shipments?
View our page Shipping & Deliveries
